Security of information
Any personal information we hold will be securely protected online with not only internal security measures, but also data protection guidelines. Our security measures are updated regularly to ensure your personal information is not accessible to anyone other than CSG.
Gathering of information
CSG use this website to voluntarily gather useful information about the users. This information may include personal details such as name, email, age and other more purchase related questions. This information will only be used for internal purposes, to help us understand more about our customers and will not be sold or provided to any third parties.
Any information we ask for will be used purely for internal purposes, to improve our website, and our marketing. It also gives us useful research so we can make improvement to our products and services to benefit our customers.
Changing or deleting information
Any information we store will be as up to date as possible, and will depend entirely on information provided to us by the user. We are happy to amend or delete information on any user should they themselves request.
CSG operate an opt-out strategy for email communication. Those who chose to interact with our website will be automatically added to our email list will receive email communications from us regarding latest news and special offers from our company. This mailing list will be used solely by CSG and will not be sold or passed to any third party. All our email communication offers an "opt-out" feature that allows you to remove your email address from our files at any time. You can always re-enter it when you want to start receiving information from us.
This website uses "cookie" technology to obtain non-personal information from its visitors. The cookie tracks the total number of times you visit the site, and can link you to any information we have already stored about you to personalise the experience. The cookies themselves do not contain any personal information, they simply contain a random ID number that is associated with your records. We do not gather any information from you using cookies. Any information we have already gathered will not be given or sold to third parties.
What is spam?
In the context of electronic messaging, spam refers to unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose.
CSG Ltd has a zero-tolerance spam policy.
Policy against advertising our website using unsolicited email messages
We require that all e-mails promoting CSG or csg.co.uk or its products are sent only to customers and individuals who have agreed to receive such messages. We prohibit any advertising of our brand and website using unsolicited email messages. Failure to comply with this policy will cause partnership termination and/or affiliate account termination.
If you feel you’ve been sent unsolicited emails promoting our brand or website and would like to register a complaint, please contact us
We will immediately investigate all allegations made related to unsolicited messages.
Automated spam filtering
CSG’s messaging systems automatically scan all incoming email and other messages, and filter-out messages that appear to be spam.
Problems with spam filtering
No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered-out by CSG’s systems.
If you believe this has happened to a message you have sent, please advise the message recipient by another means.
You can reduce the risk of a message being caught by the spam filters by sending the message in plain text (i.e. no HTML), removing any attachments, and ensuring that your messages are scanned for malware before dispatch.
Receipt of unwanted messages from CSG
In the unlikely event that you receive any message from CSG or sent using CSG’s systems that may be considered to be spam, please contact CSG here and the matter will be investigated.
Changes to this anti-spam policy
CSG may amend this anti-spam policy at any time by publishing a new version on this website.
Should you have any questions about this anti-spam policy, please contact CSG
About this anti-spam policy
This document is based on a free Contractology anti-spam policy template available at www.freenetlaw.com
Contractology are suppliers of specialist commercial legal documents, designed for use by legal professionals worldwide.
This website may contain "links" to other websites. We make every effort to only link to sites that share our high standards of privacy and service.
If you have any questions about CSG or its products, online privacy policies or procedures, please contact us using the details on the Contact page.